Examine reasons why people fail to make decisions and the consequences of failing to do so.

Empower through understanding and trust of our Core Values

Empower through preparedness in creating Goals & recognizing Praising and Coaching opportunities.

Empower through knowledge and application of laws in regards to Sexual Harassment & the EEOC protected classes.

Empower through forward vision in scheduling.

Empower through permission by examining the difference between Managers & Leaders.

Get your store Recruitment Ready through Store Readiness, Creative Recruiting, and Team Awareness.

Use Mission, Outcomes, and Competencies when interviewing to determine positive virtues and store compatibility in your candidates.

Understand the Onboarding process and the importance of selling our store and franchise in the first week of employment.

Examine the significance of turnover and develop best practices in ensuring retention.

Define what it means to be a coach by examining the qualities of your favorite coach and your anti-coach through the virtues of Humble, Hungry & Smart. 

Better understand your people by examining generational differences and ways to avoid discrimination. 

Develop ways to approach “Culture Sapping” emotions by recognizing indicators and understanding Extrinsic and Intrinsic motivation.  

Practice giving POSITIVE & SPECIFIC praise to your team members. 

Practice conducting difficult conversations through the development of an approach. 

Learn tips on how to Embrace the Butt Kickings that can take place in the work world.